Your service providers (accountant, lawyer, advisor, etc) may be the ones completing share registry actions in Orchestra on your behalf. When you grant them access to your Orchestra account, changes that they make in Orchestra on your share registry are synced with the NZ Companies Office (or with ASIC in Australia), so they don't have to update the Companies Office or ASIC as well.
You can easily add these key people to Orchestra through the 'User access' section of the administrator dashboard.
To do this, login to Orchestra and go to the administrator dashboard for your company.
On the left hand side panel, click the 'Administration' dropdown, and select 'User access'.
Once in the user access panel, you will be able to see the full list of people who have administrator access to your Orchestra account. You can also see what role they have, which is either an Owner, a Service provider, View (read-only), or Agent (for Australian companies to give their ASIC agent read access for the entity).
If you need to edit access for these people at any time, you are able to add and remove administrators through the relevant buttons on the ride hand side (marked in red above).
To add a new service provider, just click the 'Add new user' button marked in red in the above image.
From the new page, you can add in your service providers details, including their name, email, and what 'type' of administrator they are. See below for an example of how to add a service provider.
Once you have completed filling in their details, click the 'Create' button, and they will now be added as a service provider.
If your company is live (i.e not in draft mode), Orchestra will automatically send an email to the new service provider to let them know that they have been added to Orchestra, and to log in to see their new access. If the company is in draft mode, an email will not be sent to them, and you will need to have them sign up to Orchestra with the email address that you used when adding them as an administrator.